Data Center - TYNI VENTURES

TYNI solution for...

Data Center Operations and Maintenance Assistant (LLM Chatbot)

Queriable data from all user manuals and site documents resulting in 800% faster mean time to resolution

TYNI Problems

Manual contact of various departments to collect site and technology data to provide resolution

SLA breaches in mean time to resolution (4+ hours)

Multiple technical user manuals for each site

TYNI Solutions

Recursive chunking with langchain
+
Embedding with openapi
+
Vector DB with postgres
+
LLM(OpenAI GPT) for human-friendly data queries

TYNI Results

Queriable data from all applicable user manuals and site documents

Mean time to resolution reduced to under 30 minutes (SLA compliant)

20% fewer ticket escalations

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